Q1. Refund

The refund will be processed to the Paypal account/Credit card originally used for the payment once we receive the returned parcel.

Refund to credit card may take up to 5-20 working days to appear on your account, it depends on the policy of your bank.

Q2. How Do I Know That You Have Received My Shipment Back?

Once the return has been processed at our warehouse, we will send you an email to notify you.