Q1. Why Can't I Receive Emails From ortrend?

Emails from ortrend may be blocked from your mailbox, or you may find them in spam. Also, please make sure you register your ortrend account with a correct email.

Q2. What Should I Do If I Forget My Password?

If you forgot your password, please follow the "Forgot Password" instructions on the Log-In page, or write us an email at [email protected].

Q3. Can I Change My Password?

Yes, you could change your password after you log in your account.

Q4. Can I Change My Email Address In My Account?

Yes, please contact our Customer Service for help.

Q5. Is My Personal Information Kept Safe & Private On ortrend?

You personal information is kept safe & private on ortrend and in no way will we give it away.
Click here to read our Privacy Policy in full.